Privacy Policy


coolwheel.my ("coolwheel.my", "we", "our", "us") is a brand name of Concept For All (MA0168403-H). We respect the privacy rights of its online visitors ("you", "your", "yours") and recognise the importance of protecting the information collected about them.

The following information is provided by coolwheel.my to enable our online visitors to be fully informed of our Privacy Policies. By visiting coolwheel.my, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

If you are under 16, we require that you inform a parent or guardian about coolwheel.my's Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing an order with coolwheel.my.


WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?

coolwheel.my collects personal information in several ways when you place an order or register for a service offered by coolwheel.my. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order.

Your address and contact number details may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.


MARKETING OPT-IN AND OPT-OUT PROVISION

When you register, you will be given the option to opt-in of subscribing to our regular update service. We will send you e mail alerts for new products, features, enhancements, special offers, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about coolwheel.my, our subsidiaries or selected business partners.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by coolwheel.my.

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that subscription. Simply follow the indications in the e-mail.


HOW YOU CAN ACCESS AND IF NECESSARY, CHANGE THE PERSONAL INFORMATION

If for any reason you are concerned that the personal information held by coolwheel.my is not correct, please visit the website and, after logging into the site using the "Log In" link on the home page, your personal information will be made available for review and change in the "My Account" section. Only you or, upon your request, the Customer Care department, may access your personal data from the website using your password and User ID. Information may be changed online within "My Addresses" and "My Personal Information". If you prefer, you may contact us here and we will amend your personal details.


SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION

We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. In addition, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information.


WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS

Should you have any inquiry, question, or complaint, you can contact us here.